To our current and prospective clients, partners and suppliers, and colleagues in the roofing community.
As we approach the holiday season and year end, we are reaching out to thank you for your support of Best Roofing and to let you know about the changes we've made this year to make Best Roofing even better.
Progress in 2024: The team at Best Roofing comes to work every day with the goal and commitment of putting our clients first by delivering custom roofing solutions and providing best-in-class service. 2024 has been an exceptional and transformational year at Best Roofing. We've made significant investments in our leadership and field teams, added to our service offerings, and improved our operations. Continuous improvement is our approach, and to that end, Best Roofing is better positioned than ever to provide industry-leading customer service so that we can always exceed your expectations.
Since transitioning to a new majority owner on April 1, 2024, we've been busy taking steps to make Best Roofing even better.
- Strengthened Team and Leadership: We've added to our seasoned and professional senior management and field teams, expanding our deep expertise in roofing design, installation and maintenance. All told, Best Roofing now has over 250 dedicated and experienced roofing professionals. Our business has evolved considerably from its origins as a founder-owned and led business.
- Enhanced Customer Service: Along with deepening our team of customer-facing professionals, we've enhanced our approach to respond more proactively to immediate repair needs and to address increasingly frequent and severe weather events.
- Upgraded Project Oversight: We've upgraded our project tracking and cost management systems to best ensure each project is of the highest quality, at a cost-effective investment, and delivered on time.
- Tackling a broad range of projects: We continue to expand our range of expertise, from the most complex to straight-forward projects, throughout South Florida, including Dade, Broward and Palm Beach counties. We are well positioned to meet a broad range of customer needs.
More Enhancements Ahead: Our work is not done. At Best Roofing, we will build on our progress in 2024 and as a leader in roofing in South Florida. Our entire team is committed to doing whatever is necessary to best serve our clients, and that will always be our guiding principle. We sincerely appreciate your support and promise to provide further updates as we continue to transform the business and make Best Roofing even better.
Once again, on behalf of all of us at Best Roofing, we wish you and your families all the best for the holiday season. We thank you for your trust and look forward to working together in 2025.
Sincerely, Best Roofing Management Team